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Clinical Associate – SRS Medical, San Francisco Bay Area


SRS Medical improves urologic care with simple, proven technologies that use bladder

function to actively manage clinical pathways for patients with Benign Prostate Hyperplasia

(BPH). Our unique diagnostics and therapies help the largest and most patient-centric

urology practices deliver the right level of care at the optimal time in the BPH disease state.

By fostering patient-provider dynamics focused on assessing and preserving bladder

function, rather than managing symptoms, we help ensure every BPH patient can realize

his full clinical potential.


Essential Duties and Responsibilities:

The Clinical Associate (CA) will be an SRS product expert and effective clinical trainer

responsible for supporting the SRS sales team members as the BPH Care Pathway expert

and implementation specialist in assigned urology practices. The CA will establish

themselves as a key clinical partner with the assigned urology practice BPH Nurse

Navigator and/or clinical staff, physicians and administrative staff. The focus of the CA role

is implementation of agreed upon BPH pathways within assigned urology client practices

and continued training and support of clinical staff, administrators and physicians on

procedures, products and results interpretation.


Success will be measured by achievement of key sales metrics such as the number of

urologists ordering SRS products, monthly volume and staff support in a targeted practice.

The CA is responsible for developing key internal relationships with SRS customer service

and clinical education staff, as well as the sales and marketing leadership teams. The CA

will actively participate in and contribute to regional and national meetings and team calls

to share on-site clinical experiences and be an active participant in improving the CA

strategy to improve SRS positioning.


Key Responsibilities:

  • Drive the SRS 4 and 3 visit BPH protocols in all targeted urology practices.

  • Become an SRS product and clinical expert and a highly effective clinical trainer.

  • Establish key partner relationship with the site BPH Nurse Navigator and/or clinical staff.

  • Lead patient education campaigns in client offices.

  • Perform weekly and monthly customer clinical reviews. Leverage procedure data

    from our systems demonstrating product and clinical use of SRS technologies with

    physicians and key clinical staff.

  • Communicate with sales and marketing, sharing insights and knowledge that will

    help the company perform at a high level.

  • Adhere to the company Vision, Mission and Values.

  • Actively participate in and contribute to regional meetings and team calls to share

    clinical insights.

  • Take an active role in development and improvement of the CA role to enhance

    customer experience and more efficiently implement SRS technologies and

    pathways.


Education:

Minimum Qualifications:

  • High school diploma required

  • Medical Assistant certificate (or equivalent) required


Preferred Qualifications:

  • Bachelor’s degree in Life Sciences or related area of study


Skills/Experience:

Minimum Qualifications:

  • Two years’ experience working in or selling into a clinical office environment.

  • A patient focused mentality and drive.

  • Excellent verbal and interpersonal relationship skills, including ability to effectively

    communicate with physicians, nurses and PAs as well as with patients.

  • Demonstrated ability to train others.

  • Clinically knowledgeable, possesses knowledge of medications, devices, urologic

    diagnostics and procedures.

  • A self-starter interested in growing skill sets and advancing in an organization.

  • Problem-solver demonstrated ability to tackle situations where further investigation

    is required.

  • Driven to deliver the best possible care for patients.

  • Capable of following prescribed routines, and standard accepted clinical practices.

  • Skilled at managing multiple personalities, i.e., medical assistants, nurses, PAs and

    physicians.

  • Able to work with multiple customer offices and travel between locations within a

    specified geography on a regular basis.


Physical Requirements:

  • Overnight travel is required. In an 8 week period this person will travel 5 out of the 8

    weeks for 2 nights/3 days in the Seattle, Spokane, Portland areas.

  • Ability to communicate both verbally and in writing.

  • Legibly writing and communicating instructions and schedules.

  • Educating physicians and staff on the intricacies of SRS products prior to and during

    procedures.

  • Must be able to lift 50lbs.

  • Often standing or sitting for prolonged periods


Compensation:

This position comes with a base guarantee (between $60k - $70K), bonus (annual target of

$14,000), and a car allowance of $21,000


Please send all resumes to Michelle Metivier, HR Manager at mmetivier@srsmedical.com.

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