SRS Medical improves urologic care with simple, proven technologies that use bladder
function to actively manage clinical pathways for patients with Benign Prostate Hyperplasia
(BPH). Our unique diagnostics and therapies help the largest and most patient-centric
urology practices deliver the right level of care at the optimal time in the BPH disease state.
By fostering patient-provider dynamics focused on assessing and preserving bladder
function, rather than managing symptoms, we help ensure every BPH patient can realize
his full clinical potential.
Essential Duties and Responsibilities:
The Clinical Associate (CA) will be an SRS product expert and effective clinical trainer
responsible for supporting the SRS sales team members as the BPH Care Pathway expert
and implementation specialist in assigned urology practices. The CA will establish
themselves as a key clinical partner with the assigned urology practice BPH Nurse
Navigator and/or clinical staff, physicians and administrative staff. The focus of the CA role
is implementation of agreed upon BPH pathways within assigned urology client practices
and continued training and support of clinical staff, administrators and physicians on
procedures, products and results interpretation.
Success will be measured by achievement of key sales metrics such as the number of
urologists ordering SRS products, monthly volume and staff support in a targeted practice.
The CA is responsible for developing key internal relationships with SRS customer service
and clinical education staff, as well as the sales and marketing leadership teams. The CA
will actively participate in and contribute to regional and national meetings and team calls
to share on-site clinical experiences and be an active participant in improving the CA
strategy to improve SRS positioning.
Key Responsibilities:
Drive the SRS 4 and 3 visit BPH protocols in all targeted urology practices.
Become an SRS product and clinical expert and a highly effective clinical trainer.
Establish key partner relationship with the site BPH Nurse Navigator and/or clinical staff.
Lead patient education campaigns in client offices.
Perform weekly and monthly customer clinical reviews. Leverage procedure data
from our systems demonstrating product and clinical use of SRS technologies with
physicians and key clinical staff.
Communicate with sales and marketing, sharing insights and knowledge that will
help the company perform at a high level.
Adhere to the company Vision, Mission and Values.
Actively participate in and contribute to regional meetings and team calls to share
clinical insights.
Take an active role in development and improvement of the CA role to enhance
customer experience and more efficiently implement SRS technologies and
pathways.
Education:
Minimum Qualifications:
High school diploma required
Medical Assistant certificate (or equivalent) required
Preferred Qualifications:
Bachelor’s degree in Life Sciences or related area of study
Skills/Experience:
Minimum Qualifications:
Two years’ experience working in or selling into a clinical office environment.
A patient focused mentality and drive.
Excellent verbal and interpersonal relationship skills, including ability to effectively
communicate with physicians, nurses and PAs as well as with patients.
Demonstrated ability to train others.
Clinically knowledgeable, possesses knowledge of medications, devices, urologic
diagnostics and procedures.
A self-starter interested in growing skill sets and advancing in an organization.
Problem-solver demonstrated ability to tackle situations where further investigation
is required.
Driven to deliver the best possible care for patients.
Capable of following prescribed routines, and standard accepted clinical practices.
Skilled at managing multiple personalities, i.e., medical assistants, nurses, PAs and
physicians.
Able to work with multiple customer offices and travel between locations within a
specified geography on a regular basis.
Physical Requirements:
Overnight travel is required. In an 8 week period this person will travel 5 out of the 8
weeks for 2 nights/3 days in the Seattle, Spokane, Portland areas.
Ability to communicate both verbally and in writing.
Legibly writing and communicating instructions and schedules.
Educating physicians and staff on the intricacies of SRS products prior to and during
procedures.
Must be able to lift 50lbs.
Often standing or sitting for prolonged periods
Compensation:
This position comes with a base guarantee (between $60k - $70K), bonus (annual target of
$14,000), and a car allowance of $21,000
Please send all resumes to Michelle Metivier, HR Manager at mmetivier@srsmedical.com.
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